Our success relies on the willingness of each of us to act ethically and keep your privacy safe in our dealings with our protected health information. When someone does not live up to our high ethical standards, we need to know.
Lighthouse is an independent provider that assists our organization to identify improper activity when it comes to patient privacy. We are committed to protecting the identity of all persons who use our secure reporting system. Reports are submitted by Lighthouse to the organization’s designee, and may or may not be investigated at the sole discretion of the organization. Although we will not disclose your identity without your expressed permission, it is possible that your identity may be discovered during an investigation of the matter reported because of information you have provided.
Our organization is committed to the highest possible standards of ethical, moral, and legal business conduct. Our HIPAA hotline is a tool our patients can use to report an incident that potentially keeps us from reaching our goal of becoming a world-class organization we can all be proud of.
Lighthouse is a third-party anonymous HIPAA hotline provider. You have access to the hotline 24 hours a day, seven days a week. You can easily file a report outside of normal working business hours. In addition to the hotline, you can make a report via fax, email, or Internet.
Contact us if you need a toll-free # for North American callers speaking languages other than English, Spanish or French.
What our patients are saying:
Great Experience for Kids
"When I scheduled my 3-year-old's very first dentist appointment with Lifetime Dental of Leola, I specifically asked for someone who was good with wiggly kids and they said that all of their staff were. I was hesitant with that response. But after her 2nd visit, I've come to believe it. Everyone in the office who has interacted with my daughter has made her feel completely at ease while at the dentist and she now gets excited to go. I would definitely recommend Lifetime Dental of Leola for young children."
"All customer service was very good. This has always been my impression. The oral hygentist I had this time was also very good - in fact - great! The best I've ever had at this office."
Best dental experience
"I have always had a fear of the dentist, however this office and their team completely changed my outlook. Instead of scolding you for not flossing everyday or having a cavity - they take the time to educate you and inform you of what is going on. It is not just a denitist appointment but something greater. I could not recommend this office more !!"
Enjoying your dental visit!
"We very often tend to put our dental at the middle of our health list, and finding the "Right" dentist and their staff is the key to getting the deed done and feeling comfortable. I feel the skill and joyful personalities keep me wanting to continue good dental health. I appreciate have things explained to me b4 we begin, so I am ready for the procedures. I also make my husband go and even with perfect teeth in his 30's he is now in his 60's are not as perfect. He also has good vibes so he cooperates. We Love this dentist and we would recommend her 100percent! "
Professional, sensitive and empathetic
"I travel from Lancaster County after relocating 2 years ago. I appreciate Dr. Kedar and Cindy so much. I feel like family. Everyone in the otﬁce is friendly, professional and concerned"
Best office ever
"Everyone is top notch at what they do. And they actually care about you, go figure in todays world.;-)"
New Place, Same Great Staff
"Visited the new location today. it was very nice and everything was brand new! The place looks great and the people there are always very friendly! Had a little bit of a wait. but deﬁnitely worth the service!"
high quality service and friendly
"Lifetime Dental provides a friendly, pleasant, professional atmosphere and I would recommend it to others, in spite of the fact that l dislike going to the dentist!"
High quality exam
"I have never had such a thorough dental exam. The staff explained each step of the exam and cleaning. Dr Ed went over and above in his exam and explaining what showed on the x-Ray, using my hands to show me what he was talking about. I am so happy I chose this dental practice. Now my granddaughter and daughter are planning on becoming patients."
"Always a great experience to see the smiles on everyone in that olﬁce. The staff did not proceed with my care without calling my cardiologist concerning my recent Stent Insertion. I‘ll be returning for my lifetime"
"I have been a patient for over 10 years. The office is small but their service isn‘t. Dr. Pakman 8. his statf are personable, professional, & reliable. They keep up with technology & today I had the best experience with X-Rays. Dr. Pakman treats you like family but even better - he gives out the BEST tooth brushes! Thank you Holly & Dr. Pakman - you are greatly appreciated."
"Holly cleans my teeth better than any one I've ever had! Friendly, Caring and Pain Free. Sad to see the two front desk girls go. (Jan and Jamie)..they made the office experience at Dr. Pakman‘s a pleasure with their friendliness, expertise and problem solving skills with inurances throughout the years! Do not care for all the buttons to be pushed to make an appointment.....this is not a big corporate office! New girls were friendly!"